Shipping and Delivery

DELIVERY AND SHIPPING INFORMATION

OUR ORDER PROCESS

We are proud to say that all orders are dispatched from our UK warehouse using a trusted courier services. Once Dispatched delivery times vary depending on the size product ordered and location.

All Orders placed online before 12pm will be Dispatched that day Monday to Friday.

Orders placed after 12pm will be processed on the next working day.

At check out you can select your preferred method.

Standard Delivery - allow 2/3 days for delivery

Express Delivery- expect to recieve your order in 1/2 Days.

Saturday Delivery- Saturday delivery dates are available when the order is made before 12pm Monday to Friday.

HOW WILL THE BIKE ARRIVE?

All brands such as Amped, Berg, Revvi and RFN will arrive in a branded box designed for safe transport.

Your bike will arrive around 85% assembled, with some final setup required. This should only take around 15-20 minutes to do and can be completed eith any level of experience.

Typically, it will be fitting such items as the Handlebars, front wheel and mudguards and All the tools are provided.

You can follow along the build process with of detailed how to build videos and if you still unsure you can always get in touch for any guidance.

How to Video Guides

DELIVERY COMPANY INFORMATON

All brands such as Amped, Berg, Revvi and RFN will delivered using trusted UK courier networks such as FedEx, This may change subject to depending on the product, size and delivery location.

Once your order process, you will receive your tracking information.

When the courier has your order you will get updates throughout the parcels journey to you.

One the day of delivery you will also get an allocated time slot provided to you by the courier company.

Please remember the time slot is a ETA and could change.

Customers are responsible for ensuring that someone is available to receive deliveries.

If a delivery attempt is missed, the courier may reattempt delivery on the next working Day, leave collection instructions and return the parcel to their depot.

Additional delivery charges may apply if goods are returned and need to be resent.

Future Riders operates as an online-only retailer.

Unfortunately, customer collections are not available. Bikes are stored boxed in warehousing so they can be dispatched as quickly and efficiently as possible throughout the UK.

This allows us to keep stock secure and ready for fast delivery. whilst Giving us more time to provide the best possible customer service.

NEED HELP WITH YOUR ORDER?

If you have any questions about delivery, dispatch times, tracking information or stock availability, our team will be happy to help.

Please include your order number where possible when contacting us.

Future Riders Limited

Company Number 15767488

VAT Number 482050411

Registered Office 5A Ack Ln E, Bramhall, Stockport SK7 2BE

Trusted by Parents from all over the UK.

OUR ORDER PROCESS

DELIVERY COMPANY INFORMATON

NEED HELP WITH YOUR ORDER?

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